IT Service Management Solution - ITSM
IT Service Provider want to focus on the quality of their services and
customer relationships
- QIT Service Management (ITSM) include IT software solutions and processes in IT organizations
to serve their customers and end-user. IT Service Management (ITSM) helps
ensure business goals are met and value delivered by providing both the business and
the IT department with a process and tools..
- IT Service Management (ITSM) is a key to apply ITIL v3 processes to IT organizations. ITIL
is a library of best-practices used in top IT service provider organizations. ITSM softwares
help organizations to manage their service levels in ITIL v3 lifecycles , and help them to
balance between cost and quality of services.